Brolink’s entry into the premium collections market in May 2021 was a natural progression from our traditional administration and underwriting base. Our premium collections offering is highly competitive and seamless for the end user. All collections are managed on our own platforms, which have been developed and are maintained and updated internally. We also have the skills and knowledge in-house to handle the premium collection process efficiently and effectively. The Brolink premium collections system integrates seamlessly with all insurance and accounting systems. Clients moving to Brolink will be pleased to note that their referencing conventions will stay the same on their bank statements once they have transferred their information onto our systems. All new business is signed up under the FSCA’s current regulations for premium collection. Funds collected are deposited directly into insurers’ bank accounts, as per FSCA requirements.
Websure is a complete underwriting, claims and premium accounting system designed primarily for underwriting agencies and brokers with delegated authority. Websure is a hosted system, which means everything is handled seamlessly. You never have to worry about installation, configuration, licences, back-ups, updates, maintenance, or disaster recovery (if you ever need it) as it is all managed in the cloud. We also ensure your systems are secure and that your users have access to their delegated areas only. Insurance data sharing is automatically enabled, and our system is constantly upgraded to comply with current data sharing regulations and other protocols. Websure is ready to integrate with virtually any system required by the insurer or broker. Data complies with access to information for credit scoring. The reporting functionality is particularly strong, both in terms of range and versatility – from daily messages to month-end reports – and trusted by insurers and brokers alike.
Brolink strives to ensure that the brokers and policyholders under our care experience great service. We have dedicated people who have vast experience of insurer processes as well as policy lifecycle management, which includes entering, varying, and renewing of policies, as well as full claims management for short-term insurance policies.
• Policy administration
• Individual underwriting
• Renewal processes
• Reactive underwriting
• Claims administration
• Recoveries and third party claims management
• Dedicated complaints department
• Information technology
• Commission sharing
• Training facilitated by Brolink
Our experience covers personal and commercial lines business, along with specialist products, which we administer either on our own platform, Websure, or on the insurer’s platform, based on a client needs analysis.